How do I find my iPad iOS?

The version of iOS that you iPad is using can be found in Settings.

On the iPad home screen, look for the Settings icon:

Tap Settings to open the Settings app.

Scroll down to find General. And then tap About

Information about your iPad will be displayed.

Look for Version. This will tell you which version of iOS is running on your iPad

In this example, the iOS is 10.3.3.

You can also find the model number, and if you are running a recent version of iOS, the model name.

More information: http://osxdaily.com/2019/07/13/how-find-ipad-model-name/

How do I find my Google Contacts

One of the great mysteries of the universe is why software developers keep changing things. Gmail for instance. In a previous existence, it was possible to find the contacts tab so you could edit your contacts, create mailing lists etc. But now it has changed, and the contacts seem to have disappeared, and what looks like a link to contacts, is actually a link to “Hangouts”. Quite useful if you wish to chat to someone face to face, but not if you wish to create an email to send to a list of friends.

The contacts tab has not disappeared, but it is more difficult to find.

There are two ways to find the Contacts app.

Go to https://contacts.google.com. Bookmark this page, so you can find it again.

 

Alternatively, click on the “Apps” button and navigate to the Contacts icon:

 

A list of available apps will be displayed

Look for the Contacts Icon

The problem is that the Contacts icon is not always displayed.

In this case click More and another list of functions will be displayed

 

How do I find my Google Contacts?

One of the great mysteries of the universe is why software developers keep changing things. Gmail for instance. In a previous existence, it was possible to find the contacts tab so you could edit your contacts, create mailing lists etc. But now it has changed, and the contacts seem to have disappeared, and what looks like a link to contacts, is actually a link to “Hangouts”. Quite useful if you wish to chat to someone face to face, but not if you wish to create an email to send to a list of friends.

The contacts tab has not disappeared, but it is more difficult to find.

There are two ways to find the Contacts app.

Go to https://contacts.google.com. Bookmark this page, so you can find it again.

 

Alternatively, click on the “Apps” button and navigate to the Contacts icon:

 

A list of available apps will be displayed

Look for the Contacts Icon

The problem is that the Contacts icon is not always displayed.

In this case click More and another list of functions will be displayed

 

 

 

About Margot’s IT Support

We are all now connected by the Internet, like neurons in a giant brain.” – Stephen Hawking

Once upon a time, it was possible to conduct one’s financial affairs just using a signature and cash was king. But now, the world is changing with the growth of the Internet, libraries are being replaced by Google, signatures are being replaced by passwords and PINs, we can communicate with each other by email and even talk directly with our friends and loved ones across the globe using Skype and Facetime. The Internet has become a vast, virtual neural mesh covering the whole globe.

At Margot’s IT Support, we provide a friendly and personal service, to help our customers to stay connected, advise our customers how to protect their data and conduct financial transactions safely. We offer tuition and coaching for using computers and laptops.

Margot’s IT Support is part of the Surrey Systems Partnership and our focus is home users, although we do support small businesses as well.

Margot’s IT Support is run by Margaret (Margot) who has spent many years working in IT, developing systems and providing IT support, fixing computers, listening to users and making computer systems accessible to everyone. Margaret believes passionately that everyone should be able to use the new technologies. As Margaret says “I drive a car, but do not expect to have to understand what happens under the bonnet, that is the job of the garage technicians. Likewise, for most people, the new technologies if the internet and computers should help people, but my job is to keep systems running so my customers can get on with their lives”

We have introduced a system of clear pricing and services that we offer.

Is it time for a new computer?

Computers are a bit like cars. You can keep them going almost indefinitely, but at a cost. But like cars, there will come a day when your computer dies, or is so outdated, that it needs to be replaced.

Question

When should you replace your computer?

Answer

  • When it can no longer be updated to the latest version of the operating system. It is important to keep up to date with the operating system, if you use your computer to browse the internet or for email.
  • When the cost of fixing the problem is greater than the cost of buying a new computer. Laptops may well wear out quicker than desktop computers.
  • If your computer is running so slowly and it is not economical to upgrade. However, the problem may well be unwanted software (malware) running on your computer, and all it needs is a detox.

 

 

Offers from Margot’s IT Support

Computer detox: £75

Computer upgrade for a faster laptop

Speed up your computer with a 1TB SSD and 8GB of Ram

An SSD is a solid state drive and is much faster than a conventional hard disk

1TB SSD and 8GB Ram with installation: £300. This is probably one of the most worthwhile upgrades you can do.

The old disk will be returned in a caddy, so you can used it for backup etc.

Desktop upgrade

Speed up your old desktop with a 1TB SSD and 8GB of extra memory: £300.

The old disk will be returned in a caddy, so you can used it for backup etc.



 

Is your computer more of a tortoise than a hare?

Running Windows 10?

Does your computer take forever to start?

In the story of the tortoise and the hare, the tortoise wins the race, but real life isn’t always like that. As far as computers go, hares are much better than tortoises.

If the answer to both questions is YES and your computer (laptop or desktop) is less than 4 years old, then upgrading to an SSD (Solid State Drive) may well breathe new life into your computer and change it from a tortoise to a hare.

You should not have time to make a cup of coffee while you wait for your computer to boot up. Replace the conventional hard disk in your laptop or PC with a large SSD, and suddenly, this computer that you have fallen out of love with becomes an object of desire, fast and responsive. Turn it on and it is there. You will need make your coffee BEFORE you switch on. Add some extra memory, and you will have a computer that will be the envy of all.

Special offer from Margot’s IT Support

Crucial 1TB SSD and upgrade to 8GB of memory: £300.

Your old disk will be placed in an external drive casing, so you can use it for backing up your system.

If you would like more information, complete this form and we will be in touch.



 

Your Windows 7 PC is out of support

If you are still running Windows 7, you will get this screen.

So, what are your options?

  1. Ignore the warnings and continue using Windows 7. If you do so, make sure you have Anti-Virus installed, and you are not relying on Windows Security Essentials. This is not a recommended option.
  2. Upgrade to Windows 10. You will need at least 4GB of Ram, preferably 8, to run Windows 10. You can upgrade for free. But there may be some problems, especially for an older machine, and some printers and scanners may not be supported.
  3. Buy a new computer with Windows 10 already installed.
  4. Install a Linux based system to run alongside Windows 7.

Whatever you choose to do, Margot’s IT Support can help. Get in touch for help.

Chrome Book – reset Cookies

If your Chromebook is acting strangely when you are logging into your favourite websites (such as Banking), it may be because your cookie cache is overfull.

Note, once all your cookies are deleted, you will be logged out of your favourite sites, so you will have to log back in again.

Clear all cookies

If you remove cookies, you’ll be signed out of websites and your saved preferences could be deleted.

  1. On your computer, open Chrome.
  2. At the top right, click More Settings.
  3. At the bottom, click Advanced.
  4. Under “Privacy and security,” click Site settings.
  5. Click Cookies  See all cookies and site data  Remove all.
  6. Confirm by clicking Clear all.

Delete specific cookies

Delete cookies from a site

  1. On your computer, open Chrome.
  2. At the top right, click More Settings.
  3. At the bottom, click Advanced.
  4. Under “Privacy and security,” click Site settings.
  5. Click Cookies  See all cookies and site data.
  6. At the top right, search for the website’s name.
  7. To the right of the site, click Remove

Delete cookies from a period of time

  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click More tools
    Clear browsing data.
  4. At the top, click the dropdown next to “Time range.”
  5. Choose a time period, such as the past hour or the past day.
  6. Check “Cookies and other site data.” Uncheck all the other items.
  7. Click Clear data.

Useful Links

https://www.meetchrome.com/delete-chromebook-cache-and-cookies/

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en