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  • A quick guide to Remote Assistance on Windows 10

    Margot’s IT Support can offer remote support using the Zoho plugin. This is a small piece of software that is installed on your PC or laptop. Theses instructions are for users with Windows 10. What is remote support? Remote support software enables a software engineer to access your computer remotely over the internet, thus cutting out household ...
  • Introduction to Windows 10

      Useful Windows 10 Guides This one is How to Use Windows 10. It is rather long, with lots of subheadings https://www.laptopmag.com/uk/articles/how-to-use-windows-10 Some useful videos on YouTube This one is a very useful guide. It is 27 minutes long. https://www.youtube.com/watch?v=fbQ2Qf4vMeQ Windows 10 Books There are times when only a book will do. These are some simple guides – don’t worry if they are ...
  • Buying a new laptop

    Sadly, laptops do not last forever and do need to be replaced. But before your laptop dies, back up all your data to make the transfer to a new laptop as seamless as possible. Screen Size: What will you be using your laptop for, and where will you be using it? If the laptop will sit ...
  • The rules of Computing (how to keep your data)

    Schofield’s Laws of computing   Schofield’s laws of computing are about your data. Your data is often a record of your life and your family’s life and is worth far more to you than any computer. Schofield’s First Law of Computing states that you should never put data into a program unless you can see exactly how to ...
  • Remote help using Zoho Assist

    Margot’s IT Support offers remote assistance using ZoHo Assist, so no visit is necessary. All you have to do is go to https://join.zoho.com and enter the session number you have been sent. When you do this, you will be asked to download the software for the remote session (this will be removed at the end of ...