OK, so have an Android phone, or an iPhone but you are not sure how to use it. Or you need to set up WiFi, and no-one showed you how to do this in the shop. Maybe you have had a phone for years that only did text and phone calls, but now you have upgraded and it is all different. Don’t worry, you are not alone. Everyone has to start somewhere, and it will take time and practice to get to grips with the new technology.
So here are a carefully curated set of links for novices. These will open in YouTube, because it is better to see someone using the phone. If a picture is worth 1,000 words, then a video is worth at least 10,000.
Android Phone (anything but an iPhone)
ConsumerCellular have a collection of videos which can be viewed online. The videos support a wide range of Android phones, so are a useful resource. These videos begin at the beginning, how to turn the phone on, set up the phone, connect to Wi-Fi etc.
If you do not see your phone, don’t worry. What changes are the buttons and the camera, the basic screen stays the same. Look for a phone which seems similar to your phone. The topics that are covered are:
- Overview and Tour – The outside of the phone, how to charge it and turn it on
- Getting Started
- Making and receiving calls
- Sending texts
- Using email and the internet
- Using the camera
- Inserting and removing the Sim card, battery and SD card
There are some other videos which apply to all phones, such as managing Wi-Fi settings or Managing Apps. So is three is something not listed for your particular phone, try looking at the videos for another phone. The Samsung Galaxy J3 has a large number of videos and can be found here: https://www.consumercellular.com/samsungGalaxyJ32016
If you are struggling with an iPhone or an iPad (or you have a relative who is struggling) these videos may be useful
The outside of the iPhone (ports, switches etc) https://www.youtube.com/watch?v=Vv5fc7Nq5eQ
This is useful for someone who has an iPad or an iPhone: https://youtu.be/pQnmIjsmx9M
And this is an introduction to the iPad: https://www.youtube.com/watch?v=hXBwDa1ohck