Useful Windows 10 Guides
This one is How to Use Windows 10. It is rather long, with lots of subheadings
Some useful videos on YouTube
This one is a very useful guide. It is 27 minutes long.
Windows 10 Books
There are times when only a book will do. These are some simple guides – don’t worry if they are aimed at “Seniors”, these guides are useful for people of all ages.
Black Dog Media (BDM)
The BDM guide books are often sold in supermarkets or in W H Smiths.
Alternatively, you can buy the guide books directly from BDM Publications
If you want a “soft” copy, so you can read it on your computer, tablet or phone, look at PC Mags.
PC Magazines Online Subscriptions | Pocketmags
If you are having problems with your microphone, you can test it via the Sound Settings Page
To do this, enter “Sound” into the search bar (next to Start)
As you type, you will see the search results.
Select Sound Settings
The Sound Settings page will be displayed.
The top part is Output to the speakers
The bottom part is Input (microphone)
Check that a microphone is listed. If a microphone is listed, then try speaking. You should see the microphone sound bar move. If it moves, then all is well, and you microphone should be working.
If it does not move, check that the microphone is not muted.
If no microphone is listed, it could be that you microphone has been disabled. Click on “Manage Sound Devices” and check that your microphone is not disabled.
Windows Updates are always annoying, just as you want to turn your computer off, or you are in a hurry for your computer to start, your computer goes into update mode.
Very frustrating. But even more frustrating is this message, that these changes are being undone. Many users will find that they are stuck in a repeating cycle of failed updates
Why does this happen?
- Windows Update cache has become corrupted
- Conflict with AntiVirus program
- Not enough disk space or unreliable internet connection
- Faulty Windows update.
This article tackles one problem that occurs with regular monotony, that is the twice-yearly Windows 10 feature update. These updates are not optional, but they can be problematic and do not always install automatically.
Your options are
- Run the Windows Update Troubleshooter
- If you use a third party antivirus program, try turning this off and then attempt the update.
- Use the Microsoft Update Assistant to update to the latest version of Windows 10. Takes a long time, but it will work.
Windows Update using the Microsoft Update Assistant
- If you are using a laptop, make sure that it is plugged in, and not running on battery power.
- Create a system image and a recovery disk (Use Back up and Restore (Windows 7) from the Control Panel. This is somewhat buried in the system. Will it be needed? Probably not but it will help to restore your computer if something goes seriously wrong.
- Start the Windows 10 update. This will take time, maybe a few hours, so allow for plenty of time, perhaps let it run overnight. Go to https://www.microsoft.com/en-us/software-download/windows10
- Click on Update Now. Click on Save (saved to Downloads). When the download is finished (it doesn’t take long), run the program, following the instructions.
When it is finished, your computer will restart, and you will be able to log on as normal
10 things you can try: https://www.zdnet.com/article/windows-update-failed-here-are-10-fixes-you-can-try/
7 things to try: https://www.drivereasy.com/knowledge/windows-update-fails-fixed/
If you are still running Windows 7, you will get this screen.
So, what are your options?
- Ignore the warnings and continue using Windows 7. If you do so, make sure you have Anti-Virus installed, and you are not relying on Windows Security Essentials. This is not a recommended option.
- Upgrade to Windows 10. You will need at least 4GB of Ram, preferably 8, to run Windows 10. You can upgrade for free. But there may be some problems, especially for an older machine, and some printers and scanners may not be supported.
- Buy a new computer with Windows 10 already installed.
- Install a Linux based system to run alongside Windows 7.
Whatever you choose to do, Margot’s IT Support can help. Get in touch for help.