iPad for newbies

So, you have a new iPad, perhaps it is a gift. And now, you are wondering just what you are supposed to do with it.

Here are some videos which may help you to get started.

First of all, not sure how to turn it on, or how to control the volume? Then this video is for you: https://www.youtube.com/watch?v=OQdC_hHlS7k&list=PLF61ED46632342CFF

iPad Tutorial

Tutorial 1: https://www.youtube.com/watch?v=sLzCXB-BD9g

Tutorial 2: https://www.youtube.com/watch?v=9EjA6tZgSTs

Tutorial 3: https://www.youtube.com/watch?v=xfqJ955s1XM

Tutorial 4: https://www.youtube.com/watch?v=y0ozI9xEA1I

 

 

Andoid Phone or iPhone for newbies

OK, so have an Android phone, or an iPhone but you are not sure how to use it. Or you need to set up WiFi, and no-one showed you how to do this in the shop. Maybe you have had a phone for years that only did text and phone calls, but now you have upgraded and it is all different. Don’t worry, you are not alone. Everyone has to start somewhere, and it will take time and practice to get to grips with the new technology.

So here are a carefully curated set of links for novices. These will open in YouTube, because it is better to see someone using the phone. If a picture is worth 1,000 words, then a video is worth at least 10,000.

Android Phone (anything but an iPhone)

ConsumerCellular have a collection of videos which can be viewed online. The videos support a wide range of Android phones, so are a useful resource. These videos begin at the beginning, how to turn the phone on, set up the phone, connect to Wi-Fi etc.

https://www.consumercellular.com/Help/videos-and-manuals

If you do not see your phone, don’t worry. What changes are the buttons and the camera, the basic screen stays the same. Look for a phone which seems similar to your phone. The topics that are covered are:

  • Overview and Tour – The outside of the phone, how to charge it and turn it on
  • Getting Started
  • Making and receiving calls
  • Sending texts
  • Using email and the internet
  • Using the camera
  • Inserting and removing the Sim card, battery and SD card
  • Voicemail

There are some other videos which apply to all phones, such as managing Wi-Fi settings or Managing Apps. So is three is something not listed for your particular phone, try looking at the videos for another phone. The Samsung Galaxy J3 has a large number of videos and can be found here: https://www.consumercellular.com/samsungGalaxyJ32016

iPhone

If you are struggling with an iPhone or an iPad (or you have a relative who is struggling) these videos may be useful

The outside of the iPhone (ports, switches etc) https://www.youtube.com/watch?v=Vv5fc7Nq5eQ

This is useful for someone who has an iPad or an iPhone: https://youtu.be/pQnmIjsmx9M

And this is an introduction to the iPad: https://www.youtube.com/watch?v=hXBwDa1ohck

My iPad will not support the latest iOS

Apple does not support older models of iPad indefinitely. When support stops, there will be no more security updates. Some apps will work indefinitely. But other apps may well stop working, and even disappear from your iPad.

iPads last a long time, especially if well cared for, so the answer to “Can I keep using my out of date iPad?” is “It depends”

  • Do you use your iPad in coffee shops, on the train or in other public places connecting to wi-fi?
  • Do you use your iPad for financial transactions? Or Internet banking?
  • Do you use your iPad to run your business, accessing sensitive customer data?
  • Have your favourite apps stopped working because they are no longer supported?
  • Do your favourite apps keep crashing?

If the answer to these questions is “Yes”, then it may be time to swap your old iPad for a new iPad.

Each release of iOS addresses various security concerns, so theoretically, the more recent the iOS, the more secure it is.

What iOS is running on your iPad?

To find out more about your iPad, see Find my iOS

How old is your iPad?

If you have an old iPad (or iPad mini) you may well find that, bit at a time, apps will stop working, crash or may even disappear from your iPad. If this is happening to you, then it may be time to get another iPad, especially if you use your iPad out and about, hooking up to free Wi-Fi services.

The current version of the iPad operating system is iOS 12.4. If your iPad is running on this, then it is up to date, and the Safari browser and email apps are fully supported. Your iPad is secure, and you can use Facebook and Whatsapp with no problems, plus all Google apps.

What iOS is running on your iPad?

To find out more about your iPad, see Find my iOS

Coming soon

Apple are about to release a new version of iOS specifically for iPads later this year, iPadOS

 

 

Older iPads (and iPad minis) may not support iOS 12, and this is where the problems may start. Bit at a time, apps will disappear or not function properly. There is also the possibility that your iPad will be less secure.

If this is the case, start thinking about replacing your iPad with a more recent model.

iOS

Type

Model

Date available

iPadOS 13

  

  

  

 

Current models

  

  

 

iPad

iPad 6th generation (2018 model)

2018-

 

iPad Mini

iPad mini 5 (2019 model)

2018-

 

iPad Air

iPad Air 3 (2019 model)

2019-

 

iPad Pro

12.9-inch iPad Pro 3rd generation (2018 model)

2018-

   

11-inch iPad Pro (2018 model)

2018-

 

Other models

  

  

 

iPad

iPad 5th generation (2017 model)

2017-2018

 

iPad Mini

iPad mini 4

2015-2018

 

iPad Air

iPad Air 2

2014-2019

 

iPad Pro

12.9-inch iPad Pro 2nd generation

2017-2018

   

12.9-inch iPad Pro 1st generation

2015-2017

   

10.5-inch iPad Pro

2017-2018

   

9.7-inch iPad Pro

2016-2018

iOS 12, but not iPad iOS 13

  

  

  

 

iPad Mini

iPad mini 3

2014-2015

   

iPad mini 2

2013-2014

 

iPad Air

iPad Air

2013-2014

iOS 10

  

  

  

 

iPad

iPad 4

2012-2016

iOS 9 and below

  

  

  

 

iPad

iPad 3

2012-2012

   

iPad 2

2011-2012

   

iPad (the original)

2010-2011

 

iPad Mini

iPad mini

2012-2013

 

Buying a new iPad

 

At the time of writing, the latest version of iOS is 12.4 (August 2019).

 

 

Why is this important? Having an out of date iPad is rather like having a car where the door locks don’t always work. If you always park your car in your front garden and only visit trusted locations, it may well be fine and none ever breaks into your car.

 

In August 2019, the latest version of iOS was 12.4.

These are the models of iPad which are currently supported and are capable of running the latest iOS.:

 

My iPad will not support the latest iOS

iPads last a long time, especially if well cared for, so the answer to “Can I keep using my out of date iPad?” is “It depends”

  • Do you use your iPad in coffee shops, on the train or in other public places connecting to wi-fi?
  • Do you use your iPad for financial transactions? Or Internet banking?
  • Do you use your iPad to run your business, accessing sensitive customer data?
  • Have your favourite apps stopped working because they are no longer supported?
  • Do your favourite apps keep crashing?

If the answer to these questions is “Yes”, then it may be time to swap your old iPad for a new iPad.

Each release of iOS addresses various security concerns, so theoretically, the more recent the iOS, the more secure it is. If you are concerned about security, consider installing antivirus for your iPad.

Antivirus for iPad

 

 

 

 

 

 

Why should I worry?

 

Is it time for a new computer?

Computers are a bit like cars. You can keep them going almost indefinitely, but at a cost. But like cars, there will come a day when your computer dies, or is so outdated, that it needs to be replaced.

Question

When should you replace your computer?

Answer

  • When it can no longer be updated to the latest version of the operating system. It is important to keep up to date with the operating system, if you use your computer to browse the internet or for email.
  • When the cost of fixing the problem is greater than the cost of buying a new computer. Laptops may well wear out quicker than desktop computers.
  • If your computer is running so slowly and it is not economical to upgrade. However, the problem may well be unwanted software (malware) running on your computer, and all it needs is a detox.

 

 

Offers from Margot’s IT Support

Computer detox: £75

Computer upgrade for a faster laptop

Speed up your computer with a 1TB SSD and 8GB of Ram

An SSD is a solid state drive and is much faster than a conventional hard disk

1TB SSD and 8GB Ram with installation: £300. This is probably one of the most worthwhile upgrades you can do.

The old disk will be returned in a caddy, so you can used it for backup etc.

Desktop upgrade

Speed up your old desktop with a 1TB SSD and 8GB of extra memory: £300.

The old disk will be returned in a caddy, so you can used it for backup etc.



 

Is your computer more of a tortoise than a hare?

Running Windows 10?

Does your computer take forever to start?

In the story of the tortoise and the hare, the tortoise wins the race, but real life isn’t always like that. As far as computers go, hares are much better than tortoises.

If the answer to both questions is YES and your computer (laptop or desktop) is less than 4 years old, then upgrading to an SSD (Solid State Drive) may well breathe new life into your computer and change it from a tortoise to a hare.

You should not have time to make a cup of coffee while you wait for your computer to boot up. Replace the conventional hard disk in your laptop or PC with a large SSD, and suddenly, this computer that you have fallen out of love with becomes an object of desire, fast and responsive. Turn it on and it is there. You will need make your coffee BEFORE you switch on. Add some extra memory, and you will have a computer that will be the envy of all.

Special offer from Margot’s IT Support

Crucial 1TB SSD and upgrade to 8GB of memory: £300.

Your old disk will be placed in an external drive casing, so you can use it for backing up your system.

If you would like more information, complete this form and we will be in touch.



 

Your Windows 7 PC is out of support

If you are still running Windows 7, you will get this screen.

So, what are your options?

  1. Ignore the warnings and continue using Windows 7. If you do so, make sure you have Anti-Virus installed, and you are not relying on Windows Security Essentials. This is not a recommended option.
  2. Upgrade to Windows 10. You will need at least 4GB of Ram, preferably 8, to run Windows 10. You can upgrade for free. But there may be some problems, especially for an older machine, and some printers and scanners may not be supported.
  3. Buy a new computer with Windows 10 already installed.
  4. Install a Linux based system to run alongside Windows 7.

Whatever you choose to do, Margot’s IT Support can help. Get in touch for help.